Cancellation + fees:
Cancellations must always be made with us in person by telephone:
+49 6782 - 888!
For bookings of up to 2 nights:
31 - 3 days before arrival: free of charge!
2 - 1 days before arrival: where necessary, we charge a cancellation fee of 50% of the total booking price!
In the event of cancellation on the arrival date or failure to arrive without cancellation, the total invoice amount (overnight stays + club offerings) will be charged. An invoice will be sent out, which must be settled within 10 days!
If a stay is terminated prematurely, the guest shall not be entitled to any refund or reimbursement of the invoice amount paid.
If you have to cancel a booking and have already paid a deposit, we will offset this against any cancellation fees due and the remaining balance owing to you will be credited against your next visit to FUN & JOY!
We cannot make any refunds!
For bookings of up to 3 nights:
31 - 10 days before arrival: free of charge!
9 - 5 days before arrival: where necessary, we charge a cancellation fee of 25% of the total booking price!
4 - 2 days before arrival: where necessary, we charge a cancellation fee of 50% of the total booking price (overnight stays + club offerings)!
In the event of cancellations 1 day before arrival or on the arrival date or failure to arrive without cancellation, the total invoice amount (overnight stays + club offerings) will be charged! An invoice will be sent out, which must be settled within 10 days!
If a stay is terminated prematurely, the guest shall not be entitled to any refund or reimbursement of the invoice amount paid.
If you have to cancel a booking and have already paid a deposit, we will offset this against any cancellation fees due and the remaining balance owing to you will be credited against your next visit to FUN & JOY!
We cannot make any refunds!
We recommend that you take out travel cancellation insurance (ADAC, etc.)